Booking the wrong date on a Volaris flight can be stressful, especially if your travel plans are rigid. Fortunately, Volaris provides mechanisms to adjust ticket dates, but the process requires careful handling to avoid extra costs or complications. This guide walks you through everything you need to know about correcting a Volaris ticket date, with expert insights, actionable steps, and practical tips for travelers.
Before attempting to fix a wrong date, it is essential to understand the airline’s ticket policies. Volaris classifies tickets based on fare types, and your ability to modify a booking depends largely on the ticket category purchased.
Volaris offers multiple fare classes, each with its own rules:
Volaris Basic: Least flexible, changes often incur fees, and some modifications may not be allowed.
Volaris Classic: Moderate flexibility, allows date changes with standard service fees.
Volaris Plus: High flexibility, lower fees, priority assistance, and better refund policies.
Knowing your ticket type is the first step to evaluating the cost and process of date changes.
When correcting a date, Volaris applies fees depending on the ticket class:
Ticket ClassChange FeeFare DifferenceNotes
BasicHighYesOften non-refundable if downgrading
ClassicModerateYesFee waived in rare promotional scenarios
PlusLowYesMinimal restrictions, priority support
Understanding these fees helps travelers make informed decisions and avoid unexpected charges.
Correcting a ticket date involves several steps, from identifying eligibility to completing the transaction.
Check your booking confirmation carefully:
Confirm the incorrect date and time.
Note your ticket class and fare type.
Keep your booking reference handy.
Having accurate information ensures the correction process proceeds smoothly.
Volaris allows changes through multiple channels:
Online through Volaris Website: Convenient for most users. Log in with your booking reference, select “Modify Flight,” and follow the prompts.
Mobile App: The Volaris app offers similar options with user-friendly navigation.
Customer Service Call: For complex situations or restricted tickets, calling customer support ensures assistance.
Choose the method that best fits your ticket type and comfort level.
Before confirming changes, calculate:
The service fee based on your ticket type.
Any difference between your original fare and the new date.
Applicable taxes or surcharges.
Some travelers find it cheaper to rebook entirely, especially if the change fee plus fare difference exceeds the cost of a new ticket.
Once fees are understood:
Log into your Volaris account.
Navigate to My Trips.
Select Change Flight.
Enter the correct date and review available options.
Confirm payment for fees and fare differences.
After completion, Volaris will email a new itinerary reflecting the corrected date.
Travel experts recommend several strategies to minimize the risk of wrong dates or costly corrections.
Review travel dates carefully before confirming.
Ensure all travelers’ names match government IDs exactly.
Use the Volaris calendar tool to verify dates and time zones.
When booking uncertain plans, opt for Classic or Plus fares.
These provide more room for adjustments without punitive fees.
If a mistake is discovered soon after booking, immediate contact can reduce fees.
Volaris may offer fee waivers for errors reported within 24 hours in some cases.
Save booking confirmations, emails, and payment receipts.
These records are essential if disputes arise during changes or refunds.
Sometimes, correcting the date might not be straightforward, particularly with Basic tickets. Experts suggest alternative solutions:
Compare whether rebooking an entirely new ticket is cheaper than paying change fees:
OptionProsCons
Change TicketKeeps original booking intactPay change fee + fare difference
Rebook New TicketMay be cheaper in some scenariosOriginal ticket may be partially lost
Certain travel insurance policies cover human errors like wrong dates. If insured:
Contact the insurance provider immediately.
Submit documentation of the mistake and incurred fees.
Receive reimbursement for change fees or fare differences if policy allows.
In emergency situations where travel is imminent, Volaris airport counters may provide last-minute date changes, though fees are usually higher. This is recommended only if online or phone solutions fail.
Can I change my Volaris ticket date online?
Yes, most tickets can be modified online via the Volaris website or app by following the “Modify Flight” option.
How much does it cost to change a Volaris ticket date?
Fees depend on your ticket class, ranging from low for Plus fares to high for Basic tickets, plus any fare difference.
Is it cheaper to cancel and rebook?
Sometimes, yes. Compare the cost of change fees and fare differences to the price of a new ticket.
Can I change the date after the flight departs?
No. Date changes must be made before departure; after this, you may need a new ticket.
How soon can I change a ticket after booking?
Volaris recommends immediate changes; some tickets allow fee waivers within 24 hours of booking.
What happens if my ticket is non-refundable?
Non-refundable tickets still allow date changes, but fees and fare differences apply. Full refunds are typically not available.
Does Volaris notify me if my flight is rescheduled?
Yes, Volaris sends email or app notifications if the airline initiates changes. This is separate from user-initiated corrections.
Can I change multiple passengers at once?
Yes, but fees and fare differences apply per passenger. Ensure all details are correct before finalizing.
Is it possible to get a fee waiver?
Occasionally, especially for minor errors reported quickly. Contact customer service promptly.
Can travel insurance cover ticket date mistakes?
Yes, certain policies reimburse fees incurred due to human errors, including incorrect flight dates.
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